Ernest Shahbazian

Los Angeles County Department of Health Services
Los Angeles County, CA

ERNEST SHAHBAZIAN has more than 15 years of experience in management consulting and entrepreneurship. He has served as a change manager and organizational effectiveness consultant for firms such as IBM, North Highland, and Slalom, and he has worked with clients in various industries. Most recently, Ernest founded Trip Astute, a travel education and marketing company serving travelers and travel-industry brands. Prior to his business career, Ernest served as a communications officer in the U.S. Air Force. He has an MBA from William & Mary and a B.A. in geography from the University of California, Los Angeles.

 

PROJECT

To enhance medical care and reduce costs, the Los Angeles County Department of Health Services launched a Command Center to centralize operations for patient transfers, particularly repatriations from out-of-network hospitals. FUSE Executive Fellow Ernest Shahbazian helped streamline operations and is working to add more centers while further improving processes.