First-Of-Its-Kind Website Centralizes Services for Over 3 Million Immigrants in LA County

LA County Office of Immigrant Affairs Launches New Mapping Tool to Connect Immigrants to Resources

Link to full press release.

Now more than ever, immigrants who call Los Angeles County home desperately need resources and services to help them get through the COVID-19 pandemic and its economic fallout. In response, the LA County Office of Immigrant Affairs (OIA), in the Department of Consumer and Business Affairs (DCBA), has launched a newly redesigned website to serve as an open door for the County’s 3.6 million immigrants to access information about critical wraparound services available for them and their families.

The website, immigrants.lacounty.gov, has a new, interactive, map-based immigrant services directory – the first tool of its kind for an immigrant affairs office. This tool allows visitors to search by topic and location for critical services like COVID-19 testing and vaccinations, health care, food assistance, housing support, legal representation, and small business services provided by over 200 County agencies and community-based organizations. The new website also has information about some of the most pressing immigration questions, including public charge, DACA, and evolving immigration policies.

To design the much-needed solution, OIA partnered with U.S. Digital Response (USDR) and the County Enterprise Geographic Information Systems (eGIS) team. USDR provided a team of pro bono developers, content strategists, designers, and data scientists. eGIS assists County departments in developing location-based tools and analytical applications.

 

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